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Information Technology

Title Conferencing Technology Manager – Global Law Firm
Categories Information Technology, Law Firm
Location New York, NY
Job Information

Our global Law Firm client is seeking to recruit a Conferencing Technology Manager technical, operational and business mentorship and leadership to the conferencing team, as well as design, implement, oversee and deliver audio, video and conferencing technologies for the firm.


  • Provide hands-on leadership, mentorship, oversight and support for a team of conferencing specialists
  • Establish the vision, strategic road map and lead all aspects of department’s technology services
  • Manage daily operations of the conferencing technology services group
  • Facilitate, setup and support onsite and virtual conferencing needs at the firm
  • Implement processes and procedures to ensure all audio, video and conferencing events are fully supported and produced
  • Resolve complex audio, video and conferencing technical and infrastructure issues
  • Oversee the design, infrastructure, implementation and support for audio, video and conferencing solutions
  • Research and analyze new systems and conferencing equipment and make recommendations to management
  • Document technology standards, policies and procedures for end user support
  • Ensure staff reacts to business and client requests in a timely manner
  • Coach, mentor and motive departmental staff


  • Bachelor’s Degree
  • 10+ years’ conferencing, audio and video technology support experience at a law firm or professional services organization
  • Experience managing, mentoring, coaching and professionally developing junior staff
  • Demonstrated expertise supporting leading audio, video and conferencing technologies: WebEx, Zoom, Microsoft Teams, LifeSize, BlueJeans, etc.
  • Experience providing hands-on user support
  • Expertise with video conferencing technology and infrastructure
  • Superb communicator with exceptional written, verbal, presentation, and interpersonal skills
  • Exceptional customer relationship, project management and negotiation skills
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